Acquiring Service skills has been described as a major requirement that guarantees continuity in Business for life . This was part of issues discussed at the recent training tagged: Building a Strong Customer Service Culture for Women in Media.

The Training that had over 30 participants drawn for the Broadcast and Print Media focused on achieving Customer Service Excellence and Customer Experience Management Strategies. Other areas the Resource persons dwelled on include requisite skillset of Customer Service Staff , Career growth and future of Customer Service in media

The Two Resource persons, Mrs Afolake Agunbiade, CEO Cadsync Consults Limited and Ms Inimfon Etuk, Founder, SheForum Africa were of the in agreement that the role of Customer Service Excellence in any Business cannot be overemphasized.

Team Lead of the Initiative, Omolola Oladimeji when welcoming the participants said WIMDI is passionate about enhancing the skills of all women who work in the Media.

The training was proudly supported by The Ventures Park, Maitama Abuja, Cadsync Consults Limited and SheForumAfrica.